ORDER BY 20TH DECEMBER AND CHOOSE TRACKED24 SHIPPING FOR CHRISTMAS DELIVERY.

Modern Coffee.

Shipping Policy.

Shipping.


Shipping.

We use Royal Mail for all our deliveries and you can choose your preferred delivery method at checkout. 

Royal Mail Strikes.

The Royal Mail has strikes planned throughout December so there may be a delay in your order reaching you. For guaranteed delivery in time for Christmas please order by 20th December and choose Tracked 24 delivery at checkout. 

Christmas Delivery Deadline.

For guaranteed delivery in time for Christmas please order by 20th December and choose Tracked 24 delivery at checkout. 

UK Shipping.

We offer complimentary Tracked 24 delivery on all UK orders over £30.

Shipping for orders under £30 is charged at £2.50 for Royal Mail 48 or £4.60 for Tracked 24 delivery.

We dispatch orders Monday - Thursday. Orders placed after 1pm Thursday will be dispatched the following Monday.

 

When will my order be dispatched?

Orders placed Monday to Thursday before 1pm are dispatched same day and shipped using Royal Mail Standard delivery. Orders placed Thursday afternoon to Sunday are dispatched on Mondays. Subscription deliveries are dispatched every Tuesday.

Royal Mail Deliveries.

Deliveries made by Royal Mail arrive between 7am and 7pm on a non-tracked service. The Standard service is intended to arrive within 48 hours of shipment but is not a guaranteed service and can take up to 7 days. Please note that Royal Mail does not accept delivery notes (eg. please leave with a neighbour) and we can’t guarantee a specific delivery date or time.

Royal Mail offers reliable services but there will occasionally be deliveries that are delayed. While we will do everything possible to keep this from happening or to rectify the situation, there will be times when things are outside of our control. Please get in touch with us if this happens and we’ll do our best to help put things right.

International.

We ship worldwide and charge a flat rate shipping fee of £10 for delivery to Europe and £70 for delivery to the rest of the world.

Please note, there may be time that we are unable to honour shipment to certain countries due to factors outside of our control, in which case we would contact you directly.

I haven’t received my order, what do I do?

Please contact us at roastery@watchhouse.com with your order number, and we'll track down your delivery.

Payment.

Payments are securely processed via Stripe. We currently accept Visa, Mastercard and American Express payments but we are working on introducing additional options (PayPal & Apple Pay). For more information, you may also want to read Stripe’s Privacy.

 

Coffee Matchmaker

Rituals. Ventures. Rarities. Which brew is right for you? Find your perfect match in six simple steps.

Start Matching

Are you looking to try something different?

What’s your favourite brewing method?

How do you like your coffee?

Do you take milk?

Rituals

We think you'll love Rarities. Throw caution to the wind and challenge your preconceptions. Each month we showcase cups that reveal flavours we wouldn’t have thought possible from the humble coffee bean.

Ventures

We think you’ll love Ventures. Some days we seek adventure. Fresh inspiration. These are the days when we welcome the unexpected. A single curiosity that will open our minds to new possibilities.

Rarities

We think you'll love Rituals. Like an evening bath or reading the Sunday papers, these are the coffees that ground us. Comforting, warm, familiar.

Your Order.

Complimentary shipping on all UK orders over £30. We dispatch orders Monday - Thursday. Orders placed after 2pm Thursday will be dispatched the following Monday.
Subtotal: