Crowdcube Reward App FAQs
Our much-anticipated investor rewards have arrived.
In-House rewards (including complimentary coffee and brunch) are redeemable via vouchers in the WatchHouse app only.
Retail coffee and coffee subscriptions are fulfilled online by our Roastery team and are not redeemable in-House.
How to redeem your rewards.
Complimentary coffee and brunch are redeemable via our app, where you’ll also find your lifetime House Membership Card.
If you don’t already have the app, please download it and sign up using the email address linked to your Crowdcube account.
Existing users may need to verify the WatchHouse app account to redeem your in-House rewards.
How to verify the app.
To verify your WatchHouse app account you will need to:
- Open the app homepage and click the burger icon in the top left of the screen.
- Once the burger icon opens, select ‘My account’ from the list of options.
- Enter your first name, last name and email address; this information should match the details used to login to your Crowdcube account. If it doesn’t, please update your details in the ‘My Account’ section.
- If you are setting up an app account with us for the first time, please make sure that you validate your account by following the steps in the app.
Existing app users.
Your Rewards should appear automatically in your WatchHouse app, just make sure to log-in using the email address linked to your Crowdcube account. If the email address you use to log in doesn’t match the email address linked to your Crowdcube account please follow the steps below to update it.
- Email firstname.lastname@example.org advising of the registered email on your app account and the email linked to your Crowdcube account. Once provided we will cross reference, update your profile and update you in response
- Alternatively, please create a new account using the email address that matches your Crowdcube account. Please then advise us by email email@example.com so that we can merge your accounts and apply your Rewards.
- If this doesn’t work, please email: firstname.lastname@example.org